UK VoIP for one
A proper UK phone line — without the landline.
Crystal-clear calls for sole traders, home workers and anyone replacing a landline. Keep your number, or get a new one, on a carrier-grade UK network.
- Keep your number
- App or desk phone
- UK support
- 999 access*
*Emergency calls need a working internet connection and power. Please read the 999 notice.
Get your number
Tell us whether you want a new number or to keep the one you have. This preview form does not send anything yet.
Getting started
Up and calling in three steps.
No engineer visit. No landline socket. Just a number, a broadband connection and a phone you already like using.
Pick a number
Choose a new UK number, or keep the one you already have. We’ll handle the porting with your current provider.
Set up in minutes
Use the app on your mobile, or plug a desk phone into your broadband. Most people are ready the same day.
Make and take calls
Voicemail to email, call forwarding and UK support are included, so the line works the way you do.
Why VoIP Vixen
Everything a solo line should include.
Built for one person who still needs a proper UK number — not a call-centre platform.
Keep your number
Port your existing UK number across, or start fresh with a new one. You shouldn’t have to reprint the van just to change provider.
App and desk phone
Take calls on your mobile, or sit a handset on the desk. Use both if you like — it’s still the same number.
Voicemail to email
Missed-call messages land in your inbox, so you can listen, forward or follow up when it suits you.
Call forwarding
Send calls to another number when you’re out, or let them go to voicemail. Change it when your day changes.
UK support
Real help from a UK team when you need to set something up, port a number or fix a niggle.
999 and 112
Emergency calling is available when your service is connected. It depends on power and internet — please read the 999 notice.
Solo line
One UK number for one person, with the essentials included.
Placeholder only — confirmed rates to follow
- Your own UK geographic or non-geographic number
- Use the app, a desk phone, or both
- Voicemail to email and call forwarding
- UK-based support
- 999 and 112 access when the service is connected
Simple pricing
One line. One monthly price.
No hunt groups, no seat licences, no switchboard. Just a phone line that works for a single user.
- Month-to-month or a fixed term — [PLACEHOLDER: contract length]
- Number porting — [PLACEHOLDER: porting fee or included]
- Optional desk phone — [PLACEHOLDER: handset price]
Reassurance
A line you can rely on.
VoIP Vixen is a new service from Crystal Technology Group, built for people who want a straightforward UK phone line.
Carrier-grade UK network
Calls run on a carrier-grade UK network, not a best-effort consumer app.
Keep your existing number
Bring your number with you. We’ll coordinate the port so you don’t have to.
UK-based support
Talk to a UK team who understand sole traders and home workers, not a ticket queue overseas.
Clear 999 information
Emergency calling is included when you’re connected. The limits are explained, plainly, in our 999 notice.
Questions
Quick answers before you start.
Can I keep my current number?
Yes. If the number is eligible for porting, we’ll request the move from your current provider. Keep that line active until the port is complete — don’t cancel it early. There’s more detail on the how it works and help pages.
Do I need a landline socket?
No. The service runs over your broadband or mobile data. You’ll need a reliable internet connection and power for your router or handset.
Can I call 999?
Yes, 999 and 112 are available when your VoIP line is connected. If the power or internet is down, emergency calls may not get through, and your location may be less precise than on a traditional landline. Please read the 999 notice before you rely on the service.
What does it cost?
Final prices are not confirmed on this draft. The figures you see, such as from £X.XX a month, are placeholders only and are not an offer. We’ll publish confirmed rates before launch.
Ready when you are.
Get a number, or ask us a question. This preview does not place a live order.